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Spinjo Casino Terms & Conditions
Spinjo Casino is licensed by the Tobique Gaming Commission (licence No. 0000064), the Comoros AOFA (licence ALSI-202509073-FI2), and the Curaçao Gaming Authority (licence OGL/2023/176/009).
1. General terms and eligibility
These Terms & Conditions form an agreement between you and the operator of Spinjo Casino. They apply to the website, mobile services, software, games, account functions and other services made available through Spinjo Casino. Additional terms may apply to particular games, payment methods, promotions or features. If additional terms conflict with these Terms & Conditions, the additional terms will generally apply to the relevant service or promotion.
You must be legally permitted to access and use online gambling services in the place where you are located. Spinjo Casino is intended for adults only. You must not use the service if you are under the applicable legal gambling age, if online gambling is unlawful where you are located, or if you are subject to a restriction, exclusion or other legal prohibition. It is your responsibility to check the laws that apply to you before using the service.
When creating an account, you must provide information that is accurate, complete and current. You must update your details if they change. You may be asked to provide documents or other information to verify your identity, age, location, payment method or source of funds. Verification may be required before certain account functions can be used, including withdrawals. We may suspend or restrict access while checks are completed.
- You may hold and use only an account that belongs to you.
- You must keep your login details confidential and take reasonable steps to protect your account.
- You must notify Spinjo Casino if you suspect unauthorised access or activity.
- You must not allow another person to use your account, payment method or device for gambling through your account.
- You must not create or operate multiple accounts unless expressly permitted by Spinjo Casino.
- You must not provide misleading information or attempt to avoid identity, security or responsible gambling checks.
Spinjo Casino may refuse an account application, suspend an account, close an account or limit access where this is reasonably necessary to comply with law, protect the service, complete verification, manage risk, support responsible gambling or enforce these terms. Where appropriate and legally permitted, any remaining balance will be handled in accordance with applicable requirements and the relevant account circumstances.
2. Accounts, deposits and withdrawals
You are responsible for checking account information before confirming a transaction. Deposits must be made using a payment method that is authorised for your use. You must not use a payment instrument belonging to another person without appropriate permission. Spinjo Casino may decline, reverse, delay or review a transaction where there are concerns about payment ownership, fraud, money laundering, technical errors or compliance obligations.
Only funds that are successfully received and credited to your account may be used for play. You must not attempt to deposit funds that you know, or reasonably suspect, are unauthorised, stolen or connected with unlawful activity. You should contact your financial institution or Spinjo Casino promptly if you identify an incorrect, duplicated or unauthorised transaction.
Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any conditions that were clearly shown before play. The available withdrawal methods may depend on your location, account status and the payment method used for deposits. Processing may take time where additional checks are required. Spinjo Casino does not promise that every payment method will be available to every player.
You are responsible for reviewing your balance, transaction history and payment details. If you believe a balance or transaction is incorrect, you should raise the issue as soon as possible with the available support channel. Records maintained by Spinjo Casino may be used to investigate and resolve account or transaction disputes, subject to applicable law.
You are responsible for understanding any tax, reporting or other financial obligations that may apply to you. Nothing on the Spinjo Casino website is personal financial, legal or tax advice. You should obtain independent advice where needed.
3. Games, promotions and acceptable use
Game outcomes are determined by the applicable game rules and, where relevant, randomised systems. You accept the result of a completed game unless there is a clear technical or administrative error. If a game is interrupted, displays an incorrect result or is affected by a material malfunction, Spinjo Casino may review the event and take reasonable corrective action. A game or transaction affected by a clear error may be cancelled or corrected in accordance with applicable requirements.
Before participating in a promotion, you should read the promotion-specific terms, including eligibility requirements, qualifying activity, time limits, applicable restrictions and any conditions for using or withdrawing promotional benefits. Promotions are not automatically available to every account. Spinjo Casino may withdraw or amend a promotion where permitted, particularly where it has been misused, presented incorrectly or affected by a technical issue.
- You must not use bots, scripts, automated software or other tools designed to interfere with normal service operation.
- You must not exploit a software defect, pricing error, bonus error or other unintended feature.
- You must not engage in fraudulent, deceptive, abusive, threatening or unlawful conduct.
- You must not attempt to manipulate games, transactions, promotions, account systems or other players.
- You must not introduce malware or attempt to gain unauthorised access to the website, networks or systems.
- You must not reproduce, copy, modify or commercially exploit Spinjo Casino content without permission.
If Spinjo Casino reasonably believes that an account, transaction or promotion has been connected with prohibited conduct, it may investigate and take appropriate action. This may include cancelling affected activity, removing an account benefit, restricting access or referring a matter to an appropriate authority where required. Any action will be taken subject to applicable law and relevant procedural requirements.
4. Responsible gambling, privacy and other provisions
Spinjo Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to make money or recover losses. Set limits before you play, use only money you can afford to lose and take breaks. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support.
Responsible gambling tools may include account limits, time reminders, temporary breaks, self-exclusion and other safeguards, subject to availability and applicable requirements. Requests may require identity verification and may take effect in accordance with the relevant process. You must not attempt to bypass a restriction or open another account while excluded or otherwise restricted.
Personal information is handled in accordance with the Spinjo Casino Privacy Policy. That policy explains how information may be collected, used, stored, disclosed and protected, including for account administration, identity verification, payment processing, security, compliance, customer support and responsible gambling. You should read the Privacy Policy before using the service.
The website and services are provided subject to availability. We may carry out maintenance, updates or security work, and some features may occasionally be unavailable or delayed. To the extent permitted by law, Spinjo Casino is not responsible for losses caused by events outside reasonable control, interruptions to communications or payment networks, device issues, or your failure to follow these terms. Nothing in these Terms & Conditions excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded under Australian law.
Spinjo Casino may update these Terms & Conditions from time to time. Updated terms will be made available through the website, and the revised version will apply from the stated effective date or, if no date is stated, from publication. You should review the terms periodically. If you do not agree to an update, you must stop using the relevant services and may close your account.
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are governed by the laws applicable to the relevant service and your use of it, subject to any mandatory rights or protections available to Australian consumers.
For questions about these Terms & Conditions, account access, transactions or responsible gambling options, use the support contact method displayed on the Spinjo Casino website. Do not send sensitive information through an unverified channel. By continuing to use Spinjo Casino after reviewing these terms, you confirm that you accept them and agree to use the service lawfully, responsibly and fairly.